Return, Exchange & Refund Policy
Return, Exchange, and Refund Policy
To ensure a hassle-free shopping experience, our return and exchange policy includes the following:
• Timeframe: Initiate a return or exchange within 72 hours of purchase.
• Condition: Items must be unworn, with tags attached, and in their original condition.
• Proof of Purchase: Provide your order confirmation and receipt (airway bill) for returns or exchanges.
• Refund Method: Refunds will be issued to the original payment method, and exchanges will be processed promptly.
• Return Shipping: Customers are responsible for return shipping costs.
• Exceptions: Final sale or customized items are not eligible for return or exchange.
• Alert Note: Returns and exchanges are only accepted if we send you the wrong, defective item, or an incorrect size compared to your order.
For more details or assistance, please contact our customer service team.
To ensure a hassle-free shopping experience, our return and exchange policy includes the following:
• Timeframe: Initiate a return or exchange within 72 hours of purchase.
• Condition: Items must be unworn, with tags attached, and in their original condition.
• Proof of Purchase: Provide your order confirmation and receipt (airway bill) for returns or exchanges.
• Refund Method: Refunds will be issued to the original payment method, and exchanges will be processed promptly.
• Return Shipping: Customers are responsible for return shipping costs.
• Exceptions: Final sale or customized items are not eligible for return or exchange.
• Alert Note: Returns and exchanges are only accepted if we send you the wrong, defective item, or an incorrect size compared to your order.
For more details or assistance, please contact our customer service team.