Our Story
Garbhouse was founded in early 2020, and despite our initial lack of experience, we have since learned and grown alongside the brand. One of Garbhouse's greatest strengths is its vertically integrated manufacturing unit, where we oversee the entire production process, from raw materials to finished products. Our dedicated team ensures exceptional quality control, supervising every step from production to packaging. We are committed to continually improving and elevating the Garbhouse brand."
our mission "Since our inception, our mission has been clear: to deliver exceptional products that surpass customer expectations. We strive to understand the needs of our consumers and work tirelessly to meet their demands. Our goal is to provide top-notch quality products that delight our customers, ensuring they are thoroughly satisfied with our offerings. Our singular focus is to put a smile on our customers' faces, and we aim to achieve this by:
- Providing products that exceed customer expectations
- Understanding and meeting customer demands
- Delivering high-quality products that customers love
- Ensuring customer satisfaction is our top priority
Our Mission: Since our inception, our mission has been clear: to deliver exceptional products that surpass customer expectations. We strive to understand the needs of our consumers and work tirelessly to meet their demands.
Get in touch with us at Garbhouse.pk@gmail.com
Manufacturing Unit Address: Plot no 136 (st -31/1), Sector 6/b North Karachi Industrial area Karachi
Return, Exchange, and Refund Policy
To ensure a hassle-free shopping experience, our return and exchange policy includes the following:
• Timeframe: Initiate a return or exchange within 72 hours of purchase.
• Condition: Items must be unworn, with tags attached, and in their original condition.
• Proof of Purchase: Provide your order confirmation and receipt (airway bill) for returns or exchanges.
• Refund Method: Refunds will be issued to the original payment method, and exchanges will be processed promptly.
• Return Shipping: Customers are responsible for return shipping costs.
• Exceptions: Final sale or customized items are not eligible for return or exchange.
• Alert Note: Returns and exchanges are only accepted if we send you the wrong, defective item, or an incorrect size compared to your order.
For more details or assistance, please contact our customer service team.
Important Notes:
- Items must be in their original condition with all tags attached.
- We reserve the right to deny any return or exchange if the item shows signs of wear or damage.
- If an incorrect size was ordered due to our error, we will provide a replacement free of charge. However, if the incorrect size was due to customer error, replacement charges will apply.
We aim to provide the best possible shopping experience for our customers. If you have any questions or concerns, please don't hesitate to contact us.